HOW TO SHOP

1 Select your device.
2 Schedule an appoitment.
3 Visit our WALK-IN Repair Location

If you still have problems, please let us know, by sending an email to info@CellTechfixpro.com. Thank you!

BUSINESS HOURS

Mon-Fri 10:00AM - 9:00PM
Sat - 10:00AM-6:00PM
Sun - 11:00AM-8:00PM
ALL THE PARTS WE PROVIDE COMES WITH 6 MONTHS WARRANTY EXCEPT THE BATTERIES AND THE GLASS ONLY REPLACEMENTS.

Warranty Coverage

  • Screen/LCD and any other repaired or replaced parts that malfunction, or do not work as intended or designed.
  • Warranty is limited to the parts and/or service(s) that were paid for.

Warranty Does Not Protect Against

After CellTech Fix Pro repairs the device, the warranty does not protect against:

  • Subsequent mishandling that causes the frame to bend, twist, or crack
  • Water damage
  • Subsequent accidental or purposeful drops
  • Tampering with internal hardware
  • Damage resulting from attempted customer repairs
  • Software issues unrelated to the repair
  • Jailbroken devices
  • New damages unrelated to the original repair
  • Any loss of data occurring as a result of the repair - customers are advised to back up all data prior to repair attempt

We use 3rd party products. CellTech Fix Pro is not affiliated with the any manufacturer that we do the repair for. We don't offer refunds or exchanges. It is customers’s responsibility to check the device before leaving the store. Our company will not be responsible on the parts other than the part/parts we provided once customers leave the store. Our company will not be responsible for devices that have not been picked up for 14 days unless the payment for the service has been paid upfront.

Our warranty also does not cover the outcome of a repair if certain pre-repair conditions exist, including:

  • Existence of known manufacturing and/or performance issues related to the device separate from the repair, as noted prior to the repair
  • Existence of damage to the frame of device, as noted prior to the repair
  • Water damage
  • Jailbroken devices
  • Tampering with internal hardware: under certain conditions, internal damage may make a repair impossible. Your repair specialist will be able to explain in further detail upon diagnosing your specific device.
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